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5月19日 One favorite thing in SpacesAs the acting Community Manager for Windows Live I will occasionally share my thoughts on the product, good and not so good. For my first post on this I wanted to start with Spaces, my personal favorite of the Windows Live products. I love the What's New feed. You see this as your Spaces homepage when you are signed in to your account. I think the product team has done a great job of making this a complete snapshot of what's happening in your network. It looks like this; I can see what my contacts have recently done on their Spaces page, as well I can invite friends my contacts have become friends with. You see this feature on the third topic down on the screen shot where it says Community Manager is now friends with.... then there is a link that says "Invite as a friend". Clicking on this link automatically sends a friend invite to that person. That person then gets an invite to approve on their Space. As an example, we had a new team member join recently and I didn't know her Spaces URL. Since someone else on the team had added her as a friend it showed up on my What's New feed and I was able to invite her as a friend without knowing her Spaces URL. It also works the other way to notify my peeps when I've added a blog post, photo or friend. I never go to people's Spaces URL, I rely on my What's New feed to tell me.. well... what's new.
5月16日 Gen Y is Game Changing
I find this group of consumers fascinating. I'm a Gen X'er. My generation is vastly different from this group. I don't remember ever consulting my parents for opinions before I buy. But make no mistake, this very large group of consumers will change the way marketing is done. Since kids and parents are so tightly connected marketers will have to figure out how to appeal to both groups of consumers.
5月8日 Online Communities Growing like weeds
5月6日 It takes a Village
What first started me on this road to build a Windows Live community was last summer when I was focused on Spaces. I was constantly amazed at the creative and innovative ways people were using Spaces to build businesses, connect with family, share family photos and babies first steps. Many of these Spaces are hugely personal websites where people share the most important part of their lives with the people they care about the most. It occurred to me that the Spaces customers were the ones who knew Spaces the best and the experience they had would benefit other people who may want to do the same things but maybe don't know how. Today I've asked a small group of Windows Live customers if they would like to share their experiences and expertise with the larger Windows Live community. My hope is people will learn from each other and find inspiration from the community. I believe our customers are our best advocates as well as the best way for me to learn what we are doing right and things we can do better. My role will be primarily as an enabler letting the conversations flow between consumers. I look forward to working with them honestly and openly. In the coming months as we get things up and running look for more information. As well I'll share learning's along the way. It should be an interesting and exciting ride.
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